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General Motors (GM) Implements AuraPortal Business Process Management Suite (BPMS) to Control Their Operations at Their Plant in Ecuador
General Motors (GM) Implements AuraPortal Business Process Management Suite (BPMS) to Control Their Operations at Their Plant in Ecuador.

business operations management  Motors (GM) Implements AuraPortal Business Process Management Suite (BPMS) to Control Their Operations at Their Plant in Ecuador General Motors (GM) Implements AuraPortal Business Process Management Suite (BPMS) to Control Their Operations at Their Plant in Ecuador. Read More...
Business Performance Management
Business performance management (BPM) enables organizations to translate strategies into plans, monitor execution, and provide insight needed to manage and improve financial and operational perf...
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Documents related to » business operations management


The Wizardry of Business Process Management - Part 4
Part 1 of this blog series started a lengthy discussion about the value proposition and parts-and-parcels of business process management (BPM), with an ensuing

business operations management  there are layers of business operations within these functions that further fragment the organization into a collection of islands. This creates additional seams and chasms that customers, internal staff, and partners must tediously navigate to get business done. Employees and customers are in the difficult position of having to navigate this dispersed environment, by bouncing back and forth (a “swivel chair” phenomenon) between various computer screens, organizations, systems, and manual Read More...
Global Business Community Management
With more manufacturing being outsourced, and suppliers located farther afield than ever, logistics is much more complex than it used to be. To simplify the

business operations management  Technology Platform Because global business communities encompass considerable technological and procedural diversity, the effective monitoring and management of their operations requires an open community management platform. Companies using the whole host of available document formats, data interchange protocols and communications technologies must be able to plug into the platform quickly, easily and seamlessly. Once its systems gain access to the platform, each business partner should, subject to Read More...
Integration and Consolidation of Business Intelligence within Business Performance Management
A growing measure of business performance is financial performance management. Leveraging business intelligence (BI) to map business performance goals requires

business operations management  transactions, rather than on business operations or processes. For example, BI also focuses on finance, rather than business operations, much the same way it functions in the financial services industries such as banking, securities, and international finance. Thus, integration between BI and financial management is important for better performance management. Major software vendors like Cognos , Hyperion , and Systems Union have been expanding into this new arena of financial performance management. Syst Read More...
Project Portfolio Management for Service Organizations: Bridging the Gap between Project Management and Operations
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller PSOs, best-of-breed vendors

business operations management  solutions that address their business as a whole. For service organizations, efficiently capturing time, billing, and expense data is a key component to bridging projects and operations. Thus, PSOs look to PPM vendors to provide either complete solutions or niche applications that will manage and distribute data across the entire organization. In fact, Peoplesoft (acquired by Oracle) and Epicor have adopted the label enterprise services automation (ESA) to more accurately describe the technological nee Read More...
Buyer’s Guide to Business Phone Systems
Purchasing new business phones often coincides with a major change of direction at most companies. Choosing between a business Voice over Internet protocol

business operations management  Guide to Business Phone Systems Purchasing new business phones often coincides with a major change of direction at most companies. Choosing between a business Voice over Internet protocol (VOIP) system and other types of business phone systems often requires analysis of users’ needs and understanding of a company’s goals. Read here to know why expert business phone system buyers recommend focusing on four major areas of the decision-making process. Read More...
Do You Need a Content Management System?
Understanding what content management means is the first step to determine how a solution will suit your company. Because of the abundance of information both

business operations management  the eighties, and while business boomed for products like Word, WordPerfect, Excel, and Lotus 123, organizations faced an increasing need to organize documentation. Rather than printing and storing hard copies, the documents required digital storage. The market responded with the creation of a powerful software tool to manage this process. These solutions became known as document management systems (DMS). By the end of the nineties, the terms changed from document management systems to content management Read More...
SAP BusinessObjects Edge Business Intelligence: Business Intelligence (BI) Competitor Analysis Report
This business intelligence (BI) knowledge base covers a full range of BI functionality. BI applications enable real time, interactive access, analysis, and

business operations management  BusinessObjects Edge Business Intelligence: Business Intelligence (BI) Competitor Analysis Report This business intelligence (BI) knowledge base covers a full range of BI functionality. BI applications enable real time, interactive access, analysis, and manipulation of mission-critical corporate information. BI users are able to access and leverage vast amounts of information to analyze relationships and understand trends that support business decisions. This knowledge base covers everything from data Read More...
Business Process Management in Free and Open Source: An Overview of the Demand and the Supply
Free and open source software (FOSS) has become a hot topic in the business process management (BPM) market. This article discusses the relevance between BPM

business operations management  category of enterprise software— business process management (BPM). This time, I was able to find more than one BPM solution that’s offered without license fees and had an impression that in the BPM area, FOSS- as-a-software-licensing-model has established noticeable ground.  A market is comprised of two major sides—one side has the demands and the other side has the capabilities to satisfy these demands. In order to verify the relevance between BPM and FOSS from the user side, I used Technology Read More...
Logi 9 Business Intelligence Platform: Business Intelligence (BI) Competitor Analysis Report
This business intelligence (BI) knowledge base covers a full range of BI functionality. BI applications enable real time, interactive access, analysis, and

business operations management  9 Business Intelligence Platform: Business Intelligence (BI) Competitor Analysis Report This business intelligence (BI) knowledge base covers a full range of BI functionality. BI applications enable real time, interactive access, analysis, and manipulation of mission-critical corporate information. BI users are able to access and leverage vast amounts of information to analyze relationships and understand trends that support business decisions. This knowledge base covers everything from data mining to Read More...
Crossing the Chasm between IT and Business Teams with New Approaches to Business Intelligence
For over a decade, organizations have struggled with a gap between IT and business due to shifts in perceptions of what business intelligence (BI) should be

business operations management  Chasm between IT and Business Teams with New Approaches to Business Intelligence For over a decade, organizations have struggled with a gap between IT and business due to shifts in perceptions of what business intelligence (BI) should be. Often, skilled IT workers get stuck in low-level reporting roles, while business workers can’t access and analyze information fast enough to make strategic decisions. This discussion with an industry technologist offers some ideas for bridging the IT/business gap. Read More...
Enterprise Content Management: It Is More Than Just Web Content Management
Enterprise content management (ECM) is moving beyond web content management. To meet enterprises' needs, large vendors are introducing scaled down versions

business operations management  that cater to different business processes and applications, such as enterprise resource planning (ERP) and customer relationship management (CRM). This is being accomplished by introducing market standards such as Java Specification Requests (JSP) 168, a portlet specification for application program interfaces (API), and 170, a content repository API. Vendors that focus on full suites include EMC/Documentum , FileNet , IBM , and Interwoven . Segmenting the Current Content Management Market There is a Read More...
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

business operations management  profile that supports multiple business units and products. Service organizations need a wide range of customer data, including demographics, financial status, and current and anticipated lifestyle changes (for example, college-age children, retirement concerns, newborn kids, house or condo purchase, changing insurance requirements, etc). To gain a true understanding of customers' needs and wants, any interaction with them must be captured and analyzed. For example, when a customer with a savings account Read More...

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